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Trouble accessing the Cart?
Please try these suggestions
1-Trouble accessing your account? Please ensure you are registered with this cart. This is the second cart on the Jpopdolls site, some customer information did not get transferred across. Try to register and the cart will tell you if your information is already there.
2- Trouble using a coupon? Please ensure you are using lower case as the coupon is case sensitive. So coupon is correct but Coupon or COUPON is not. Please check end date for coupon, the coupon will not be valid after expiry. Please check that you are using coupon for products it was created for and not just any product in the cart.
3- Trouble logging in? Please remember the cart is case sensitive and ensure your user name and password are typed exactly how you typed in during the registration process. If you cannot get your password recovery to work please contact us to provide a new password.
4- Security issues--It has been brought to our notice that some security software can view a shopping cart as a security risk and prevent access. If you suspect this please turn it off for the duration of your purchase.
If you continue to have issues with the cart please contact technical on cadafel@cadafel.com
Thank you for shopping at Jpopdolls
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